How I Stopped My Copilot Studio Agent From Hallucinating (And You Can Too)

Hey folks! So, picture this: it’s Friday afternoon, I’m about to deploy this beautiful support agent for our internal tools, and everything looks perfect. The agent answers questions, explains our processes, knows all our custom fields… Then someone from QA asks about a feature that doesn’t exist. And my agent? It writes a whole dissertation about this imaginary feature. Complete with parameters, best practices, and “common troubleshooting steps.” Narrator: There were no troubleshooting steps. There was no feature. ...

August 2, 2025 · 17 min

Measuring GitHub Copilot Productivity: What Actually Works (and What Doesn't)

So you’re trying to figure out if GitHub Copilot is worth it? Join the club. I’ve been down this rabbit hole for the past few months, and honestly, it’s messier than the vendor slides suggest. Here’s the thing - everyone wants that magic number. “Copilot will make your developers X% more productive!” But after digging through actual data from teams using it (and yeah, running our own experiments), the reality is… complicated. ...

August 1, 2025 · 4 min